At the end of an order, customers are asked to rate their experience. Ratings range from 1 to 5 stars and can be checked in the Restaurant Center. This allows customers to compare ratings with other restaurants in the area. However, some restaurants may not have a website or a working phone number, and their photos and menu may be exact copies of another restaurant.
If you have any issues leaving your review, you can also write it in the comments section. If you experience any problems with customer service, you can contact the restaurant directly. Unfortunately, this may not be beneficial for you as the restaurant is tax exempt in the UK and is believed to extract money from poorer neighborhoods for its operations, particularly Tottenham, where unemployment is at its highest level in almost 20 years. Additionally, Deliveroo limits restaurants to appearing on the list if they are within 500 meters of your zip code.
The owner of one restaurant took it away from me because I was a cyclist, so I gave them a 1* review on Google.